Hiya all, many of you will be aware that when you install Exchange 2007 into an existing Exchange 2003 organisation you will still need to maintain your e-mail addressing policies from the Exchange 2003 System manager until you upgrade them by using the “Set-EMailAddressPolicy” cmdlet.
To clarify – when in the Exchange 2007 management console and you tried to edit an E-Mail Address Policies entry (which was a recipient policy previously created within Exchange 2003 system manager) under “E-mail Address Policies” within the “Organisation Configuration -> Hub Transport” you will be presented with an information dialog box such as the following:

This is typical when, for example you are reviewing the “Default Policy” entry which will be present if you are running in Co-existence mode.
If we take the “Default Policy” as an example to upgrade it is suggested that you run the following Exchange Management Shell command:
Set-EMailAddressPolicy “Default Policy” -IncludedRecipients “AllRecipients”
However, when I ran the command I received the following output:

After a little tinkering I found that if you have applied a Mailbox manager policy to the recipient policy in the 2003 Exchange System you need to remove this prior to running the Set-EMailAddressPolicy cmdlet – see below:

So before you upgrade your Default and indeed other Address Policies, ensure that you are not using the Mailbox Manager settings in conjunction with the policy – therefore you should untick the above, and ensure that the “Mailbox Manager” property settings are NOT displayed as part of the policy. You should also note that when you remove the Mailbox manager settings that you allow around 20 minutes for the changes to be noticed and replicated around your environment.
When you have done this, on one of your Exchange 2007 Servers open the Exchange Management Shell and re-issue the command, on this occasion it should process correctly – see below:


Hey Andy,
Great post – you have hit the nail on the head with the problem I am currently faced with after upgrading to Exchange 2007 from Exchange 2000.
My problem though is this – we have already removed Exchange 2000 from the domain (uninstalled it, yada yada yada) and now I do not have the option of removing the mailbox manager policy using the older version of exchange manager.
what to do?
Many thanks.
By: Jaime on May 13, 2008
at 2:20 pm
[...] Upgrading the Exchange 2007 Default E-Mail Address Policy - REVISTED… A little while ago I posted a “Quick Tip – Exchange 2007 Upgrading the Default Email address policy…” which is located here: http://telnetport25.wordpress.com/2008/03/30/quick-tip-upgrading-the-default-email-address-policy/. [...]
By: Upgrading the Exchange 2007 Default E-Mail Address Policy - REVISTED… « telnet 127.0.0.1 25 on May 14, 2008
at 7:56 pm
current emails from 2007 to 2007
By: joyce william on June 7, 2008
at 9:07 am
Hey…thanks for the helpful post!
By: Adam Thompson on August 28, 2008
at 11:48 pm
I’m having the same problem as the first poster. We are exclusively on 2007 and done have a 2k3 machine to perform this task. Anyone else in the same situation figure it out yet?
By: Morgan Jones on September 4, 2008
at 1:55 am
I am in the same position as the last poster. Exchage 2k3 has been uninstalled completely from the old server.
By: AG on September 19, 2008
at 9:35 am
Check this link out.
Applying the Set-EmailAddressPolicy command will prompt you to upgrade the policy at which point you can edit it.
By: AG on September 19, 2008
at 9:50 am
thank you great post. Very appreciated
By: tony on December 11, 2008
at 10:35 am
Thanks for a great post. Perhaps you should include a screenshot on how to remove the Mailbox Management (Policy) pane. For those who do not know that, you simply right-click the Default Policy, choose “Change Property pages…” and untick the “Mailbox policy”
For the ones who do not have Exchange 2003 Server anymore, just install the management tools and change the configuration.
By: Jesper M. Christensen on December 17, 2008
at 8:23 am
What Management tools do I need to install?
When I haev these managment tools installed, what tool / script etc do I need to run??????
By: kb on May 19, 2009
at 2:45 pm
[...] http://telnetport25.wordpress.com/2008/03/30/quick-tip-upgrading-the-default-email-address-policy/ Published in: [...]
By: Address List Error During Mailbox Move « Abner Udali’s Weblog on February 18, 2009
at 9:07 am
Would be way better with working screenshots…
By: iw0k on June 29, 2009
at 4:25 pm